One of the CRAZIEST aspects that we technicians deal with comes from an early "belief" being established, and then having to deal with demystifying that belief.... the WORST, is IT personnel... CLEARLY they're the superior smarty pants of any "technology" and you and I are mere minions upon the heap of electronic components... LOL They drop their jaws when I whip out my certifications, and let them know I've been an IT professional for over 35 years! I then tell them, not to worry, its just an ID ten tee error..... They ask, what's that? I say an ID ten tee error... Looking confused, I write it down for them in marker on a piece of blank paper... "ID10T error"...
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