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Re: What is the dumbist customer comment/question you've heard?
Had an instance many years ago where the machine would jam every time they copied a particular type of original. I was a shipping invoice that they needed to copy 2 sided and had a wide full bleed bans at the top. No matter which edge they ran it use SEF paper, the lead edge on one of the sides would stick to either the hot roller or the pressure roller. I tried LEF and it worked just fine.
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