Well, here is a question to answer a question.
If my eyes aren't mistaking, the logo says 'Copytechnet An online community for copier, printer and fax TECHNICIANS'. So my question to everyone is:
Would you give out this information to other techs?
There needs to be a way to police end users from techs. I don't have a problem at all giving our service modes to other techs because we realise the consequences of what could happen. An end user does not. How many times have we been asked to look at another piece of equipment while servicing our machines?
Counter resets I'm dead against, but sometimes these are necessary. That is what the manufactures support is for.
An exam would be good, but the answers are all over the internet. And how are we going create an exam that covers all brands without crossing proprietry technologies?
At the end of the day, there is an extremely fine line that is going to be too hard to police. And if end users really want, then most service manuals can be bought from the web anyway.
Just my opinion, but the questions need to be asked.
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