How far is too far.

[fixthecopier]

I guess I am spoiled. My main area is 15 min from the shop. Well since I had nothing to do {Bizhubs don't break down...I am being sarcastic}, I got to make a road trip because my boss moved a prescription shredder to a drug store near the mountains. I think the directions included the phrase "turn off the pavement and wade across the creek. Anyway the trip was 4 hours there, 30 minutes to unload and 3 and a half to get back, I now have a new found respect for long distance techs.How far away does your shop send you on contract work? Do people in remote areas pay outrageous sums to get stuff fixed?

[blackcat4866]

On one special occasion I delivered a 25cpm Copystar MFP to Montreal , Ontario, Canada. I don't remember the actual mileage, but it's around 350m from Detroit.

There haven't been any service calls in 1.5 yrs. It's about time.

In real life I cover a 50m radius around Detroit, and commute 59m each way. It's probably not the furthest, but notable. That adds up to 40K per year. =^..^=

[Jules Winfield]

I am so glad to be out of the field. I definitely don't miss driving all day...

[Shadow1]

I have the smallest territory of any tech in my district, (about 15 miles end to end) but I have print shops at opposite ends so its not uncommon to go back and forth 2 or 3 times a day. Plus I frequently get sent to machines nobody else can fix / doesn't want to work on and I commute about 60 miles each way every day.

Forget cruise control, when are they coming out with autopilot.

[mjarbar]

The longest we have done is 245 miles (Southend On Sea to Liverpool one way) to deliver an iR2022i for a customer and we didn't charge any extra.

The good thing is that we have managed to get it sub-contracted so we don't have to keep going up there to service it. Apart from that our range is up to 120 miles from base.

[mabawser]

My main area is glasgow but at any time I could get a call anywhere in scotland!! Think the farthest away machine which I know one of the other techs did last time it came in, is a 6 hour drive (one way) then back again!!!

He was there 15minutes updating firmware then drove back home!!

Cant wait for my turn

[Vista Tech]

My normal range is 75 miles from my shop with contracted machines But I've been sent as far as 200 miles to fix machines, those people usually pay a hefty price in trip charges.

[fixthecopier]

I guess there is a lack of techs on the eastern part of my state and we do the Ricoh warranty work from the middle of the state to the coast. About once a week we have to send a tech and put him up overnight to do the calls. The calls are from 2 to 5 hours away.

[mascan42]

Long Island is one of the densest suburban areas of the country, so my territory is pretty small geographically. Which is a good thing, considering the traffic means driving to the east end would mean a four hour round-trip.

[Morlock49]

I used to work the City of London and once I had to drive 1 mile from one customer to another and it took me 4 hours. Lucky for me I had my service manager in the car with me. Why didn't I walk....No where to park the car and about $200 fine if it got clamped.