My fellow techs, gotta love em, i am one of 3 techs here. Well I've had a busy week, calls coming in like crazy, 5 on tuesday, 7 on wensday, 4 on thursday, and 8 just today. I had 2 from the same department come in and I wasn't close to them and they are closed on Monday, so I called my co-workers for help, this is at 1:30. There are only 3 of us and the 1st guy I call has 10 calls himself and can't help. i call the other guy and tell him I am busy (112 calls) and ask if he can pick up the 2 easy calls, both are jammed and they can't find it. He tells me he had to go down south this morning (1hr drive from his house) to do some calls and he can't help me today. Well, I check up on him and he has a total of 3 calls. He is dispatched to a system generated courtesy call 10 min from the calls I was asking him to take, and the other 2 were for the location he was supposedly at this morning. WTF!!! So did he even GO to work today? Or did he just go home at noon and decide he didn't have to do any more calls since 2 hours of driving was such a hardship. What an @$$#%!&! This is not the 1st time he has done this either. As a rule, I'm not one to make waves and understand going to Dr appt's or working through lunch to go home a little early is part of the job. But when my boss called me at the end of the day and asked why I didn't call for help, I just had to tell him.