KONICA I didnt mean MINOLTA But a wrong merger.
KONICA I didnt mean MINOLTA But a wrong merger.
I feel that these guy's are somewhat detatched from the real world.
The questions are just pre programmed responses and are designed to get you off the phone.
I think they should make field tech's do 3 months a year on the helpdesk and maybe we will get real answers
What does everyone else think?
Yes , It Is Like When We Get Problems In The Field We First Phone For Help Then Try And Solve The Problem AND THEN READ THE MANUAL , these People Must Think We Are Monkeys , But They Should Have A Reality Check Done On Themselves Because They Are Losing Out Big Time!!!!!!!!!!!!!!!
Ricoh does pretty good I think it is due to all the practice that they get!
Ricoh good, Panasonic bad.
I think Panasonic is more than OK, Ricoh just exists.
! RTFM !
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