Hi, all,
Does anyone else have this issue?
We do an installation, (normally on a Ricoh MFP), and nothing is ever mentioned about setting up user codes.
Our trainer goes in and does her training, and a few days later we get a call that they all of a sudden can't print.
Why? She goes and turns user codes on, but stops there. While she gets the Windows users set up OK, she forgets about the Macs, and anything that resembles a mainframe (such as AS400, SAP, Oracle, whatever...).
While this doesn't happen too often, but it's a picnic when it does.
Just wonderin' .
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