What's wrong with a little thanks?

[anothertech]

Maybe it was something they realized they should have thought of or found and they are too embarrased to mention it again.

That's true, I've overlooked something simple and then was embarrassed to admit it.

[fixthecopier]

We all miss something simple at one time or another. I may not have closed them all, but I have on occasion posted my fix that was something simple, just because others had tried to help and were curious about the results. I have even closed threads that I started that no one had responded to. That can be frustrating, when you get no responses at all.

[prntrfxr]

That's true, I've overlooked something simple and then was embarrassed to admit it.

Everyone has done it. It would help if we remembered that when we reply. I spent a long time on a problem once, and I couldn't figure out. The problem didn't happen every time and I couldn't find the cause. A newbie tech pointed out what he thought was the problem. I immediately dismissed it because I believed it couldn't possibly be that simple, and because he was a newbie. What could he possibly know that I didn't? Several months later after pulling my hair out on every other solution I decided I would try what the newbie suggested. Guess what? He was right and I've never forgotten that lesson. Every time I start thinking I'm too big for my britches I remember what happened before. I also listen to newbies more carefully too. So to all the newbies, don't be afraid to ask the questions or reply with the thing that fixed it. Everyone has done it and will do it again in the future.

[ARTHUR1975]

All the people who do not want to say thanks don't want to be seen to be dumb. Yet DUMB & DOUBT are the only sure way to probe reality. If one wants to be smart why work on copiers that must blacken your balls with toner every day. Thanks is payback to yourself as well and it has a hidden compound interest on your returns. You can't receive without giving and you might even lose even the interest. I am very thankful that such a huge databank exists - I am very grateful that all you guys out there are alive with everyone enlarging the sphere that is mindscape for the purpose of true peace.

Well I have seen machines try their best to say thanks after a good fix.

[Jules Winfield]

Not to sound like a jerk or anything, but if you guys are looking for gratitude and pats on the back then you guys are in the wrong business. I learned long ago that my paycheck was the only thanks I was ever going to get...

[fixthecopier]

Not to sound like a jerk or anything, but if you guys are looking for gratitude and pats on the back then you guys are in the wrong business. I learned long ago that my paycheck was the only thanks I was ever going to get...

Maybe it is the territory, but I have told people that this is one of the few jobs I could do where a room full of people have stood and cheered when I showed up. You would think I was delivering beer to a frat party, as many times as I have heard "Thank God you are here"

[Stirton.M]

Maybe it is the territory, but I have told people that this is one of the few jobs I could do where a room full of people have stood and cheered when I showed up. You would think I was delivering beer to a frat party, as many times as I have heard "Thank God you are here"

Ya, I get that too from time to time...an excited yelp as I walk through the door with tool bag in tow....

[Jules Winfield]

Maybe it is the territory, but I have told people that this is one of the few jobs I could do where a room full of people have stood and cheered when I showed up. You would think I was delivering beer to a frat party, as many times as I have heard "Thank God you are here"

Must be the territory. All of us techs ran into that situation from time to time, but where we serviced copiers it definitely wasn't the normal reaction you could expect. People were usually either indifferent to us or just plain rude.

[anothertech]

Not to sound like a jerk or anything, but if you guys are looking for gratitude and pats on the back then you guys are in the wrong business. I learned long ago that my paycheck was the only thanks I was ever going to get...

I'm not looking for gratitude, I'd just like to know what fixed the problem, so I can learn from it.