I am one of the 1000s of techs going through this transition. I found out this week that the "Service Supervisor" position has been eliminated. (that is what they are saying anyhow) A few of my good friends who were service supervisors in the Atlanta marketplace were giving walking papers this week. The only other service supervisors that I know were promoted to service managers just in time to avoid the axe. Is this truly a nationwide move? Does anyone have any dirt?
We have been doing training for the Edge Devices and should be getting ours soon. I have to say that for all of the drawbacks of IKON's Edge, it does have some cool advantages. I like the idea of having all of my MIF at my fingertips and the tipleading and time reporting has some advantages. It is a shame that we will lose alot of freedom and autonomy with the Edge device. I guess that it is a good thing if it will help separate those that work hard from the dead wood. The RBS Blackberry system was very easy to cheat and probably masked alot of laziness. I still dont like the 24hr "anal probe" that the edge delivers.
Can someone elaborate on the "offer letters" that RBS employees are being given? This is the 1st that I have heard of that.
"You'll never hear one of us repeating gossip, so you better be sure and listen close the first time"
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