A few years back I had a customer claiming constant jamming. I went out machine ran perfect. Day 2 same thing so I filled and emptied all trays. Couple days went by the mystery jam is back I go out machine runs fine for me again. By this time I've run over 5,000 test copies on the machine. A few more days go by and the problem comes back. This time the owner is demanding a new machine so I meet him first thiing in the morning at the office. When I arrived the machine was showing a jam when me and the owner walked over to the machine. That is when I noticed the 8:30 am sun was coming thru the office's front window and hitting the machine strait on at a low angle. I closed the blind and the jam went away. I opened the blind and the jam came back. Problem solved. By 8:45 the sun had moved enough that it was no longer hitting the machine and by 9:00 the sun was nowhere near the machine. Go figure.
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