Sharp MX 2010 thru 3610

[Akitu]

Please tell me that there's at least SOME metal in the machine and not an entirely plastic POS like the 311?

[ZOOTECH]

Please tell me that there's at least SOME metal in the machine and not an entirely plastic POS like the 311?

The machine is basically like the 2600/3100 with the big difference in the GUI.

[Akitu]

Well it sounds like there's a ton of things to look forward to with this abomination on the horizon... I suppose I should be happy that we might not have it here for quite some time yet.

[mojorolla]

We just got 2 of these today. I agree that no buttons is going to cause problems. A few other things I dislike are no dual head scanning, and the tilt mechanism of the touch panel. I can see these breaking already. Also, I just spoke to my Sharp rep today. He told me there is a problem with the fuser belt coming loose and chewing itself up. Bulletins are soon to follow im sure.

[gwaddle]

Every copier brand I've worked on had problems with the first of a new generation. I'm thinking this is one that should have been aborted. I think we have about 6 or 8 of these in the warehouse. Maybe somebody will forget they are there.

[Akitu]

Indy Jones style, with the endless warehouse of boxes...

[mojorolla]

Lol...the fuser belt bulletin came out today.

[Lawrence]

Please do give some details on this machine. Im curious on the mechanical aspects of it.

From what ive heard from the grape vine it's a frontier series on steroids. All plastic frame with a fuser belt for a fast 20 second warm up time. Fuser is a nightmare to take apart and of course the rebuild kits are drastically cheaper than a new fuser.

How does the transfer belt look? All plastic to?
Is the document feeder similiar to the MX2600 or did they cheap out on it to?
Is the fuser as bad as it sounds?

[mojorolla]

We have had four fusers completely shred themselves in the past 2 months. On one machine, it happened TWICE in under two weeks. The call description for my first call tomorrow:

MODEL:MX-3610
PROBLEM:Ink is smearing off the paper.

Gee, I wonder what this could be...?

[michaelc]

I dabble in sharp rarely, we have our own team of sharp at our company and most it not all are not to pleased with this new sharp model.
Those fusers are flawed some how. I think it maybe the soft roller being used with the belt, giving to much play. On tosh models that roller is used for the heat roller and is solid. The fusers look pretty solid, the collars which stop the fuser belt movement seem fine. Only thing we can think of is that sharp need to look at this soon and get a fix out.