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  1. #11
    Master Of The Obvious 10,000+ Posts
    The creation of a new copier

    blackcat4866's Avatar
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    Re: The creation of a new copier

    I've got a couple of factory locations that prefer the "Accessibility View". They call it the "Simple View". It's hard not to laugh. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #12
    Senior Tech 100+ Posts otuvak's Avatar
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    Re: The creation of a new copier

    Need to invent the jitter bug copier!

  3. #13
    Service Manager 1,000+ Posts igi's Avatar
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    Re: The creation of a new copier

    Hi all

    i know the real reason why tech is not invited.

    that way they can blame us for anything that goes wrong.



  4. #14
    Technical/IT Support 500+ Posts Venom's Avatar
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    Re: The creation of a new copier

    Years ago we had copiers in a college and we painted the underside of the glass with white paint so only a letter sized document could be seen on the glass...it sure helped them with placing paper on in right direction and skyshots didn't happen anymore.
    IBM, Mita, Konica Minolta, Ricoh, Kyocera, HyPAS, Canon, Oce, Samsung, HP, TEO IP PBX/Unified Communications, Comptia Network+ Comptia PDI+ Certifications

  5. #15
    AutoMajical Resolutionist 2,500+ Posts
    The creation of a new copier

    Tonerbomb's Avatar
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    Re: The creation of a new copier

    Quote Originally Posted by Venom View Post
    Years ago we had copiers in a college and we painted the underside of the glass with white paint so only a letter sized document could be seen on the glass...it sure helped them with placing paper on in right direction and skyshots didn't happen anymore.
    Did that back in the day!! And how many service calls have been generated by a customer accidentally pushing the simplified display button????
    Mystic Crystal Revelations

  6. #16
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: The creation of a new copier

    Overheard at a design engineer meeting at Konica Minolta...

    Bob... Ray, we were looking at the new design and noticed you can remove the toner system by only removing 8 screws.
    Ray... Damn Bob, I don't know how that happened, I will take care of that.
    Bob...Get Joe in here. He is a genius at overlapping panels and covers. He did the Bizhub 420/500 design. You almost have to gut the whole machine to change anything.
    Ray...Ha, Ha, Ha, I laugh every time I picture one of those old copy techs on the floor cussing about how the machine is designed.
    Bob...Yep, good times, ha, ha.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  7. #17
    just one copy?? 500+ Posts
    The creation of a new copier

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    Re: The creation of a new copier

    Quote Originally Posted by fixthecopier View Post
    Overheard at a design engineer meeting at Konica Minolta...

    Bob... Ray, we were looking at the new design and noticed you can remove the toner system by only removing 8 screws.
    Ray... Damn Bob, I don't know how that happened, I will take care of that.
    Bob...Get Joe in here. He is a genius at overlapping panels and covers. He did the Bizhub 420/500 design. You almost have to gut the whole machine to change anything.
    Ray...Ha, Ha, Ha, I laugh every time I picture one of those old copy techs on the floor cussing about how the machine is designed.
    Bob...Yep, good times, ha, ha.

    HAHAHA. Pure gold, although I've never worked one one of those machines, I feel the pain.
    I have not failed. I've just found 10,000 ways that won't work. ~Thomas Edison

  8. #18
    Service Manager 2,500+ Posts
    The creation of a new copier

    skynet's Avatar
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    Re: The creation of a new copier

    Overheard at a design engineer meeting at Lexmark

    Fred : "I have noticed that the drums and transfer belt on a Lexmark X940 are so simple to replace the engineer may soon get bored with this one."

    Bill (The designer) : "Yes we are aware of that so to change the developers requires 3 chapters of the service manual and guarantees a layer of spilt toner on the customers carpet, this can lead to two different results. Firstly changing the devs fixes the problem, secondly the problem is not fixed either way the customer has spilt toner on their carpet. This has the added benefit of the engineer improving their customer handling techniques."

  9. #19
    Service Manager 2,500+ Posts
    The creation of a new copier

    skynet's Avatar
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    Re: The creation of a new copier

    Great when it works-


  10. #20
    Field Supervisor 500+ Posts Jimbo1's Avatar
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    Re: The creation of a new copier

    Quote Originally Posted by mo0651 View Post
    Copier companies need an option for their copiers. An operation panel option, that bolts on, and just has a big green start button. No options to select, no thought process, just make copies! that way no goof ups by operators.
    I vote in favor of going paperless!
    "Some days you get the bear, some days the bear gets you."

    Cdr. William Riker

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