Copier Service in Iraq/ Afghanistan

**SalesServiceGuy** · 10-17-2011

Does anyone happen to know who services copier for the USA DND in Iraq/ Afghanistan? Does Xerox train soldiers to be copier techs?

**BLADE** · 10-18-2011

Drones@remote

**jonezy999** · 10-18-2011

Originally Posted by BLADE

Drones@remote

I like the idea, but ya know what IT is like!!

**fixthecopier** · 10-18-2011

Copier service depends on who you are and where you are. In Afghanistan a while ago, a soldier told me of a tech junk yard. Since there where no techs there when they arrived they threw away everything that broke and just bought new stuff. He said the huge tech junk pile had 3 bulldozers pushing it around. _ side note_ in one of those Afghan junk yards after they got there, they found 2 old WWI tanks in excellent condition that were sent to the Patton museum to be restored_
In other places, I assume Iraq, where they are supposed to have techs in the local populace, they would tell me that when they would call for a printer repair, you might get a guy show up in a suit or you might get a guy showing up in robes with his head wrapped, but either way, he wanted his $300 usd up front and then he would do little more than blow it out with air. I have had entire copiers shipped back for repair and then shipped back over there. Some units will make do if it is near the end of tour and bring back the broke stuff to be replace or repaired. I can say that the sand in Afghanistan smells a certain way. Some minor repair work is done by I.T. people.
By knowing your customer, you can hustle a little business. I just had a helicopter company buy 2 refurb HP 4700 printers from me and pay whatever it take to fix 2 of them. Why not just buy new? Because they already bought $10,000 worth of cartridges for them.
I could tell many a tale of waste of money, but I will not. Lets just say the military budget could stand to be cut. They would not actually have to cut back on anything, just make better decisions.

**charm5496** · 10-19-2011

one of our techs is in the army reserves and has spent significant time over in Iraq and Afghanistan on active duty and he would volunteer his time trying to get some of the equipment running. They did have a building at his one air base he was stationed at where they had a bunch of old printers and MFP's and he would take parts from one to get another up and running. You did not have the option of ordering new parts and if something died completely it was used for target practice.

**Kidaver** · 10-20-2011

We had a civvy contractor on base for copier/printer repair when I was over there. Army would normally do the computer work due to sensitive info. I don't remember who the contractor was...I do remember lugging some big huge HP printer over there...was brand new out of the box and got plugged in without a converter....1SG was not happy about that lol