I went to a service call a few weeks ago to replace some rollers in the DP. Got it all finished and a guy standing there needed to makes some copies so I told him to test it out for me. He makes his little packet then starts asking the secretary where the stapler is for his packet. I point out they had a finisher and the machine would staple for them. The both looked at me with this amazed look on their face and said "Really how do you do that?" I point at the Op Panel to the staple button. They had had this machine for months and never knew it would staple. Besides a lazy salesman not showing them and them not paying too much attention. I was just flabbergasted at the situation.
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