We all have those customers who trust us. They know nothing about thier equipment, because they have us. My best customers trust me. I know this because of them telling me to "fix it" and never asking how much it will be. Just last week when I saw John, he said "you did a great job on Chief's printer, but you didn't leave me a bill". "That's because the adjustment I made is something I should have done when I put the door on. you don't owe me anything." I could have made up a part name and given him a bill for 2 or 3 hundred dollars and he would have paid it. I did another one today for a regular. The printer would not print. Reason? Paper drawer guides not set properly. Again I could have made up anything, but told her, "Paper drawer not adjusted, I am not going to charge you for that". She would have paid whatever I said. There are so many times I could jack up the bill, and I do get paid by what I bring in, but to me people trusting me with their {taxpayer} money is like a badge of honor. I am sure there are many who can't resist the temptation. Have any of you known these techs? I was always of the opinion that if you do not lie, you do not have to remember what you said.
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