Inauguration to the "AI cancel-culture" fraternity 1997...
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So true... Even thinking about them seems to do the trick!
We do have a second type of weird customer calls though: the holiday callers.
Whenever there is holiday, we get a call by certain customers who show no sign of life during the rest of the year. The kind of customer who makes you wonder how many years it must have been since they last called. And it's always, without exception, some weird problem or an sc code that you never had before, resulting in either a few trips back and forth with non frequently used spares or looking up the most obscure parts in the copier.
my one involves coffee....why is it when you're stuck on a m/c & the customer makes you a coffee, the m/c suddenly starts working, so you dont have time to drink it, or when you attend, the customer offers you a coffee & you decline..as you know it's only a quick job & you wont have time to drink...the m/c deicdes to throw a wobbly & you spend the next couple of hours fixing it...
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
Hi all
and of course the old reliable service manual
when you got it you dont need it,try to leave it in the workshop
i promise you, you will have to comeback for it.
go figure
What about when you haven't had a particular major (and dreaded) repair in a long while. Then, you finally do have to do one, you will end up having to do the same thing on the next 2 calls. 3 in a row is how it always goes.
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
Another one that used to get me; all machines of a particular model are running great and then Lanier/Ricoh would come out with a tech bulletin/field servcie update and bam! all the machines start dying one after the other and now they all have to have the update that just came out. Never figured that one out!
Last edited by kyrenecopy; 06-11-2012 at 08:47 PM. Reason: spelling
Testing 1-2-3, testing, testing. Is this thing on?
Life should NOT be a journey to the grave with the intention of arriving safely in an attractive and well-preserved body, but rather to skid in sideways - Coke in one hand - chocolate in the other - body thoroughly used up, totally worn out and screaming "WOO-HOO, what a ride!".
A simple call for a spot on the copy will turn into a 3 day part replacement/PM time fiasco!
Testing 1-2-3, testing, testing. Is this thing on?
When every time I fix one thing, I manage to cause another problem.
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