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  1. #1
    Master Of The Obvious 10,000+ Posts
    Time flies when you're having fun.

    blackcat4866's Avatar
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    Time flies when you're having fun.

    We had dropped off a machine two days ago. I arrived around 1500 to set it up. The office manager gave me a good thorough talking to for being extremely late. I explained that often my schedule does not correspond with the delivery service we use, so it's not uncommon for me to arrive later on the same day to do the installation. There was a threat to send the machine back etc., etc.

    Well the installation shows up on my schedule today for 11:00. I show up at 10:20 to begin physical assembly. IT will be arriving at 1100. We send out the FS-527 finishers mostly boxed up, since there isn't much assembly. I'm cutting open cartons and plastic packaging when I hear over my shoulder: "You were scheduled for 11:00 and it's 10:28 ... "

    I turn to see the nice young lady who berated me the day before, but now she seems frozen in place with wide eyes. I stand there waiting for the rest (it's usually best just to let them wear themselves out). After 5 to 10 seconds she recovers, and says: " ... go ahead and finish up what you're doing." in a more amenable tone.

    You know I spend most of my life in this confused state, wondering What the hell just happened? Then I notice I'm still holding my box cutter, little stubby. It's only about 1 1/2" long, but a good sturdy blade, and I use it for everything so it's well worn. I think she may have considered having this discussion at a time when I wasn't carrying a sharp knife.
    Little Stubby.JPG
    It was definitely worth a smile.
    =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  2. #2
    Geek Extraordinaire 2,500+ Posts KenB's Avatar
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    Re: Time flies when you're having fun.

    Sounds like supporting this one will be a hoot!
    “I think you should treat good friends like a fine wine. That’s why I keep mine locked up in the basement.” - Tim Hawkins

  3. #3
    Master Of The Obvious 10,000+ Posts
    Time flies when you're having fun.

    blackcat4866's Avatar
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    Re: Time flies when you're having fun.

    Quote Originally Posted by KenB View Post
    Sounds like supporting this one will be a hoot!
    I thought the same. I can hardly wait. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: Time flies when you're having fun.

    You should have had 1 of the delivery guys tell the customer not to irritate you because you are on a work release from state prison and if you snap on one more customer they will have to send you back.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  5. #5
    Service Manager 1,000+ Posts
    Time flies when you're having fun.

    Shadow1's Avatar
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    Re: Time flies when you're having fun.

    I got my butt chewed by one of "those" customers a while back for the umpteenth time over something stupid. I just stared at her with a stupid expression on my face until she blew most of the wind out of her sails then said, "The voices in my head don't like you." then walked away.

    I've done that to a couple people over the years. They're NEVER going to be happy anyway, but now they leave me alone.
    73 DE W5SSJ

  6. #6
    Master Of The Obvious 10,000+ Posts
    Time flies when you're having fun.

    blackcat4866's Avatar
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    Re: Time flies when you're having fun.

    I love it!! Can I use that some time? I know the perfect customer for that ... =^oo^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  7. #7
    Service Manager 1,000+ Posts
    Time flies when you're having fun.

    Shadow1's Avatar
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    Re: Time flies when you're having fun.

    Quote Originally Posted by blackcat4866 View Post
    I love it!! Can I use that some time? I know the perfect customer for that ... =^oo^=
    You hereby granted a limited, nonexclusive, indefinite license to use the above noted "one-liner" without royalties of any kind, provided you note the proper trademark and copyright symbols, and agree to hold the author blameless for any resulting consequences of said use...

    In other words: Go for it!

    (and share the story when you do)
    73 DE W5SSJ

  8. #8
    Service Manager 1,000+ Posts igi's Avatar
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    Re: Time flies when you're having fun.

    Quote Originally Posted by Shadow1 View Post
    I got my butt chewed by one of "those" customers a while back for the umpteenth time over something stupid. I just stared at her with a stupid expression on my face until she blew most of the wind out of her sails then said, "The voices in my head don't like you." then walked away.

    I've done that to a couple people over the years. They're NEVER going to be happy anyway, but now they leave me alone.
    I see your avatar trying to get the voices out of your head


  9. #9
    Senior Tech 100+ Posts
    Time flies when you're having fun.

    nogood boyo's Avatar
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    Exclamation Re: Time flies when you're having fun.

    sorry to post off topic...

    fixthecopier, i tried to PM you but your inbox is full.

    I was searching through the forums for any information on an HP DesignJet 1055cm when i found a post where you stated that you work on this machine...

    I am a junior tech with only a little bit of experience and have a pretty big disaster on my hands, could maybe use some advice from you. Im in the process of hunting down a service and parts manual for this machine but at the moment there has been an "ink explosion". Cyan ink has coated almost the entire interior of the machine, the roll is soaked in it, and there is ink all over the floor.

    please PM me back

    look forward to any advice you would be willing to dish out,
    nogood boyo.

  10. #10
    Service Manager 1,000+ Posts
    Time flies when you're having fun.

    nmfaxman's Avatar
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    Re: Time flies when you're having fun.

    Stress reliever poster.................................Bang head here.
    Works for me, but I tend to open reams of paper with my head.
    I start it with, "Wanna see a trick?"
    I get to relieve some frustration, their paper drawers are refilled for free and they think twice about being bitchy with me.

    There is a trick to it, don't do this at home.

    It saves the wall repairs and I don't get hurt.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

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