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  1. #1
    Senior Tech 100+ Posts
    Fast tracked to early retirement...........

    atwageman's Avatar
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    Fast tracked to early retirement...........

    Or should I say fired. I visit a local shipping store to send out a package. While waiting my turn in line I noticed a copier tech working on a machine. The female manager in this place is standing over the poor bastard berating him. This goes on for at least 15 minutes. The tech finally had enough and stood up and said the following........

    lady, just that you have sand stuck in your clit, does not give you reason to treat me or anyone else like shit! She just stood there speechless before running off to the back of the store.

    Im sure this guy lost his job.

  2. #2
    stanletmontena
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    Re: Fast tracked to early retirement...........

    Well there is a limit to insult anyone can take. The manager didn't stop bitching for more than 15minutes and that too in front of everyone. I guess this is the reason he got ticked off and said things which i guess will be regretting now.

  3. #3
    Senior Tech 100+ Posts
    Fast tracked to early retirement...........

    atwageman's Avatar
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    Re: Fast tracked to early retirement...........

    Ive always had a unique way of just letting things roll off my shoulders. No matter what I keep my cool and show absolutely no emotion. Kill'em with kindness I always say.....rumor went around years ago amongst my fellow techs, that I caused somebody to have a nervous breakdown because I wouldn't snap back.

    Only time I remember ever telling somebody off was a long time ago. I asked a female customer "who lit the fuse on your tampon" in front of all her people. Whats wierd is we are now friends and drinking buddies.

  4. #4
    Service Manager 1,000+ Posts
    Fast tracked to early retirement...........

    Shadow1's Avatar
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    Re: Fast tracked to early retirement...........

    I'd have just packed my bag and walked out.

    I have to agree what was said was totally inappropriate...

    ...but the poetry of it was priceless!
    73 DE W5SSJ

  5. #5
    Senior Tech 250+ Posts vincent64's Avatar
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    Re: Fast tracked to early retirement...........

    I have to agree with Shadow1, pack up tool kit and walk out, just let her keep on ranting and raving, let the service manager take care of it, thats what he is there for, I have one time called my service manager and handed my phone to the cust who was raving, shut her up quick.
    But not worth it to pop off and say something like that, all though we all would like to.

  6. #6
    The Wolf 2,500+ Posts mojorolla's Avatar
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    Re: Fast tracked to early retirement...........

    Best to just let it slide. Or like Shadow1 says, pack up and leave. Let the service manager kiss ass and calm them down.
    If we all said what we thought, we would ALL be unemployed.


    Failing to plan is planning to fail!!!

  7. #7
    Service Manager 250+ Posts HP:guy's Avatar
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    Re: Fast tracked to early retirement...........

    Knew a tech that put a recorder in his tool bag to prove what the customer was saying.

  8. #8
    Service Manager 1,000+ Posts
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    Re: Fast tracked to early retirement...........

    As a service manager, I like to back my techs. If a customer is berating my tech, they need a good reason. If the cause is not fixing it correctly the 6 times, that would be my problem and she needs to call me. If she has never placed a service call, and is berating him, then it is her fault and she will know it by time I'm thru with her. If my tech is in the right, and she has no good reason for this, Then It's the sales guys problem, because I'm backing my tech. He probably just will not be dispatched there for a while.

  9. #9
    Service Manager 1,000+ Posts
    Fast tracked to early retirement...........

    nmfaxman's Avatar
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    Re: Fast tracked to early retirement...........

    Had a man giving me a hard time one day and demanded to speak to the owner.
    I spun around in a 360 and asked if I could help him.
    Made him drop his jaw and walk away.
    I couldn't stop laughing outside for 5 minutes.
    Why do they call it common sense?

    If it were common, wouldn't everyone have it?

  10. #10
    Master Of The Obvious 10,000+ Posts
    Fast tracked to early retirement...........

    blackcat4866's Avatar
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    Re: Fast tracked to early retirement...........

    There's no excuse for the language. I'd certainly walk, but without a single syllable spoken. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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