To WayneW, people like you, I am sure, are more than welcome to ask (and receive) help -proper help. I think the big problem are persons who have zero technical experience who try to score free advice to fix the problem themselves, doing a technician out of work in the process. I expect, though, that often BECAUSE of their inexperience, they end up digging a bigger hole for themselves. As for incompentent technicians ; they do exist - I have worked with some. Sometimes a problem can LOOK like a 'bad tech' but the problem is really a dud machine (whether that be a whole model or just a particular box).
Just another 3 cents worth...
Wagon.
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