Since this has happened twice, I'd thought I'd share...New C654e with IC 414 setup in the warehouse. Default Fiery password fails. Tried no password, admin, etc but no joy. Can't get into setup w/o password, so I print out a config sheet and using the DHCP "fail" address, connect CWS and send the password retrieval file and it prints out the normal default password. Still doesn't work so I go into the web page and it works here. Changed it and reset and new password works though control panel. Set it back to the normal default password and now everything is fine. Just hoping if you run into this you can get through it w/o having to reload software. Emujo....Sorry, this should have gone into the KM section, was laughing at the joke of the day when I posted this.
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