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  1. #11
    Service Manager 1,000+ Posts
    Speaking of Price Increases.........


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    Re: Speaking of Price Increases.........

    You say "business is slow"

    Raising prices to address poor revenue is just death rattle. You may need a more diverse growth strategy

    But I don't think it's out of line, either.

  2. #12
    Service Manager 2,500+ Posts
    Speaking of Price Increases.........

    Hansoon's Avatar
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    Re: Speaking of Price Increases.........

    Sounds fair. I would not have a problem with such an increase.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  3. #13
    Administrator 500+ Posts Aneurysm's Avatar
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    Re: Speaking of Price Increases.........

    How about "First manual $14 and each additional for $6 each". Here's my theory, If someone NEEDS a manual they WILL buy it for $15, but they'll only buy one, they won't buy a 2nd manual that they might need someday or don't need right now. But if you give that person a good deal on something he'll probably take you up on it. My guess it that most of your sales are for 1 manual, the discount on second, third, forth manual will increase your units per sale numbers and increase revenue without adding anything to your costs. You'll end up selling them something that they didn't specifically come there to buy.
    --
    Snap, Crackle, Aneurysm!

  4. #14
    Senior Tech. 2,500+ Posts NeoMatrix's Avatar
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    Re: Speaking of Price Increases.........

    Here ya go Paul business has been a bit slow. I know a bloke who whips these up for other people.
    I hope it they cheer you up... I'm sure business will pick up soon...
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  5. #15
    Service Manager 5,000+ Posts
    Speaking of Price Increases.........


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    Smile Re: Speaking of Price Increases.........

    Quote Originally Posted by Aneurysm View Post
    How about "First manual $14 and each additional for $6 each". Here's my theory, If someone NEEDS a manual they WILL buy it for $15, but they'll only buy one, they won't buy a 2nd manual that they might need someday or don't need right now. But if you give that person a good deal on something he'll probably take you up on it. My guess it that most of your sales are for 1 manual, the discount on second, third, forth manual will increase your units per sale numbers and increase revenue without adding anything to your costs. You'll end up selling them something that they didn't specifically come there to buy.
    Jim - I like this idea. I have to get my programmer to write script file to increase the prices anyhow. I've got over 20K of manuals and I can't do them one by one. I'll be running a buy one get one in a month or so. I'll talk to my programmer...
    THanx!

  6. #16
    Senior Tech 250+ Posts
    Speaking of Price Increases.........

    blsquires's Avatar
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    Re: Speaking of Price Increases.........

    hi paul.your price increase should not be a problem .it goes back to, fix the machine with no manual = lots of hours fumbling then buy manual .
    or buy manual and know what your doing right away =hours saved.
    at a minimum of $80 dollars an hour buy one manual and save, for instance 2 hours of fumbling .that works out at 2 hours= $160.wasted.
    the cost of the manual can be booked as 15 minutes labour = machine fixed customer happy ,im happy

  7. #17
    Master Of The Obvious 10,000+ Posts
    Speaking of Price Increases.........

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    Re: Speaking of Price Increases.........

    I've suggested this to several techs that claimed "I can't afford to buy a manual."

    You can't afford not to buy a manual. If that $12.77 knocks all the profit out of your service call, you're not charging enough. A simple solution is attach a $5.00 manual surcharge on any billable call. After 2 1/2 calls you're even, then you can profit a little.

    It's a tool for Christ sake! Are you going to complain that you can't change your tire because you can't afford a lug wrench? It's just idiotic, illogical thinking. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  8. #18
    Retired 10,000+ Posts
    Speaking of Price Increases.........

    slimslob's Avatar
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    Re: Speaking of Price Increases.........

    Think of buying a manual as being like buying a part. Are you not going to get the parts a machine needs ust because you don't want to have pay for them?

  9. #19
    Field Supervisor 500+ Posts gwaddle's Avatar
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    Re: Speaking of Price Increases.........

    Yeah, what everyone else said.
    I know I should be ashamed of myself. Strangely though, I am not.

  10. #20
    Master Of The Obvious 10,000+ Posts
    Speaking of Price Increases.........

    blackcat4866's Avatar
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    Re: Speaking of Price Increases.........

    Quote Originally Posted by slimslob View Post
    Think of buying a manual as being like buying a part. Are you not going to get the parts a machine needs ust because you don't want to have pay for them?
    Actually that has been true for some techs. It's sad. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

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