Cthulhu for president! Why settle for the lesser evil?
When I'm working on a particularly difficult issue I have a tendency to rub my forehead and/or temple with my tonery hand to facilitate the thinking process. By the end of the repair I look like Mel Gibsons warrior face in Braveheart. Ok, maybe not EXACTLY like Mel Gibson. Actually, not like Mel at all, just some dumbass with toner all over his face.
NEVER ASSUME ANYTHING
When they tell you how fast you got there and that they had just called in, I like to tell them "we are dispatched by Dionne Warwick and her psychic friends network" or that "I ran"
When I get a comment on how clean the copier looks or how good it smells, I'll usually say " ... just taking off a layer or two of dirt. It's under here ... somewhere." =^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
I've noticed that I tend to make more noise - humming or talking to myself, when I haven't slept well the night before. As if the extra verbal processing helps the brain think it through.
jesus loves you! (everyone else thinks you're an assh*le)
street cred: CompTIA A+ & Network+ Certified; Konica Minolta Gold Seal x2,
Konica Minolta Outward ASSociate, Ricoh, Sharp, Lexmark trained
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