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  1. #21
    Senior Tech 100+ Posts kjg's Avatar
    Join Date
    Mar 2009
    Location
    TN
    Posts
    111
    Rep Power
    35

    Re: I feel so cheap and used

    Not worth the bother to deal with them. We only go on our terms, our price. Thats it.
    If return call is needed, they pay. They threaten to go elsewhere and we say "go for it".
    They often come back and agree to our terms.
    Hold out friends and make them agree to your payment rates and policies or you will get sucked in and used.

  2. #22
    Senior Tech 100+ Posts DallasTech's Avatar
    Join Date
    Feb 2007
    Location
    DFW
    Posts
    119
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    0

    Re: I feel so cheap and used

    Quote Originally Posted by kjg View Post
    Not worth the bother to deal with them. We only go on our terms, our price. Thats it.
    If return call is needed, they pay. They threaten to go elsewhere and we say "go for it".
    They often come back and agree to our terms.
    Hold out friends and make them agree to your payment rates and policies or you will get sucked in and used.

    I agree. You have to build value in yourself and your work. The warranty company is losing money by having 4 different techs show up for $400 and the customer really starts to question the retailer/warranty company/manufacturer. At least the tech doesn't look bad, but it does give his manager a good reason to ask for a better rate. Once you get them locked in where they know you are reliable, you tell them you need $75 or $100 a trip. If they know what's good for them, they'll be willing to pay.

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