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when you tell a customer....."your building must be built on an ancient burial site"....you mean..."I haven't got a f**king clue why this fault keeps reoccurring"
or "I'll be back, I need to look into this further"....you mean..."I've never seen this machine or fault before....I need to go and read the manual"
Tip for the day; Treat every problem as your dog would.....If you cant eat it or f*ck it....then p*ss on it & walk away...
AND SIMALAR TO picnic is the PEBKAC.......... Problem exits between keyboard and chair...................................
Mystic Crystal Revelations
Well, it isn't an acronym, but a fellow tech at the mothership invented (to the best of my knowledge) the technical term "flipper-flapper" to describe the rubber flaps that align paper in the sub-scan direction in some finishers. Kind of an easy way to describe them when you work on a variety of equipment from different manufacturers that have very different official descriptions for the things. At least when you're around other people who work on the same variety of machines, anyway.
Years ago I tried to port some of the technical terms I learned while I was probably in the Reserves to office equipment repair, but it turns out that many of those are unproductive if used in a typical business environment. One that did work for a little while was "busticated", which I learned from the mechanic in charge of fixing one of my trucks when I asked him about its status (It's busticated!). He was just telling me that he knew there was a problem, but they hadn't had enough time to dig into the truck to know exactly what the problem was.
Why do we call finished parts "shot"?
Cos the tech who fail to replace it when it was merely "worn" should be shot!!Originally Posted by allan
At least 50% of IT is a solution looking for a problem.
Years ago I heard some one describe a badly worn part as having all the newness rubbed off it.
At least 50% of IT is a solution looking for a problem.
I see we have been way to lenient and nice in our secret language on the customer.
For years I put NTF
We used to use DFS (defective from stock) to describe 'new' parts that were badly manufactured ... Way before the furniture store formed
So, what about pet names for customers. If I say I am going to see Dr. Asshole, everyone knows where I am going. He is rude to the girls when he calls in, and he yelled and ranted at the last tech they sent, so I went this time. Had his machine down for a few hours and he didn't say one word to me. One of the receptionist said it is because I have "that look". I was hurt. I always thought I looked like a sweetheart.
The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking
I must have it too. It's the "Fuck with me at your own peril" look. Dr. Asshole never says a word. He may seethe quietly. That's fine with me.
=^..^=
If you'd like a serious answer to your request:
1) demonstrate that you've read the manual
2) demonstrate that you made some attempt to fix it.
3) if you're going to ask about jams include the jam code.
4) if you're going to ask about an error code include the error code.
5) You are the person onsite. Only you can make observations.
blackcat: Master Of The Obvious =^..^=
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