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  1. #1
    Senior Tech 100+ Posts AyJayAreDii's Avatar
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    Advice on training a trainee

    Hi guys,

    I have been tasked with taking out a young trainee, I have never done this before and was wondering if any of you have done so. I have a young lad out of school who has no techical experiences either from collage or hobbies, (I know we all have to start somewhere) who I have to take around customers and "show him the ropes"

    The problem is that he has almost no experience with tools, he is passing the theory off as too hard before he has even tried to think about it, he is not very inquisitive and he looks board most of the time. our workshop/HQ is too far for him to travel to, and I don't get much quite time to sit with him and talk as I am a walker in London.

    I want to get him involved so he doesn't lose interest, but anything I try and show him seems to intense for him at the moment. I have asked for an old machine from the workshop to be brought down to our local sales office so I can take out all the units in order for him and go though the processes., but still waiting on that. And no word on a course just yet for him but they said that they are going to.

    Any advice anyone? Or if anyone has any useful documents for training that would be great.

  2. #2
    worker drone 250+ Posts
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    Re: Advice on training a trainee

    First off, it sounds like you are starting with the wrong guy. That being said, the work ethic of today's youth leaves much to be desired. The entitlement generation...Find out what his interests are and then try and relate that to the copy process. You have to get him to absorb the theory. That is the only way they will be able to think for themselves. The practical experience can follow that. The sad truth is, about the time you make something useful out of them, someone else will take advantage of your efforts and pay them a little more to steal them away.

  3. #3
    Master Of The Obvious 10,000+ Posts
    Advice on training a trainee

    blackcat4866's Avatar
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    Re: Advice on training a trainee

    If you had the right guy, he would be naturally curious, and asking you a million annoying questions. And he would be taking the screwdriver out of your hand, because it's just to difficult to watch without participating. It took me a good 10 years before I could step back, and let somebody else take the lead.

    In this situation I would muster all my patience, and put the screwdriver in the guy's hand. See what he can do. If he won't take the lead he's just the wrong guy. I don't think that you can teach somebody to be interested and participate. He's just got to have that innately. =^..^=
    If you'd like a serious answer to your request:
    1) demonstrate that you've read the manual
    2) demonstrate that you made some attempt to fix it.
    3) if you're going to ask about jams include the jam code.
    4) if you're going to ask about an error code include the error code.
    5) You are the person onsite. Only you can make observations.

    blackcat: Master Of The Obvious =^..^=

  4. #4
    Senior Tech 100+ Posts AyJayAreDii's Avatar
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    Re: Advice on training a trainee

    Well i have him this morning and I have a simple jamming on a MPC2551 so I think I will let him clear it and see if he can find the cause. Don't really care if he does or not. Just want to see how he try.

  5. #5
    Service Manager 2,500+ Posts
    Advice on training a trainee

    Hansoon's Avatar
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    Re: Advice on training a trainee

    If you had the right guy, he would be naturally curious, and asking you a million annoying questions. And he would be taking the screwdriver out of your hand, because it's just to difficult to watch without participating.
    EXACTLY, well said Cat.

    Hans
    " Sent from my Intel 80286 using MS-DOS 2.0 "

  6. #6
    Field Supervisor 500+ Posts
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    Re: Advice on training a trainee

    There's a saying that, 'you can take a cow to the river to drink water, but you cannot force it to drink!' The guy himself must be interested in the business and be willing to learn; this will make you psychologically prepared as well to teach him. Attitude is everything. Alternatively you could send him to the HQ so that he could 'idle about' in the workshop, this would gauge to see if he can develop any interest at all in the profession. Otherwise, judging from your post, he doesn't appear to be a 'tech material'.

  7. #7
    Trusted Tech 50+ Posts
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    Re: Advice on training a trainee

    Quote Originally Posted by AyJayAreDii View Post
    Hi guys,

    I have been tasked with taking out a young trainee, I have never done this before and was wondering if any of you have done so. I have a young lad out of school who has no techical experiences either from collage or hobbies, (I know we all have to start somewhere) who I have to take around customers and "show him the ropes"

    The problem is that he has almost no experience with tools, he is passing the theory off as too hard before he has even tried to think about it, he is not very inquisitive and he looks board most of the time. our workshop/HQ is too far for him to travel to, and I don't get much quite time to sit with him and talk as I am a walker in London.

    I want to get him involved so he doesn't lose interest, but anything I try and show him seems to intense for him at the moment. I have asked for an old machine from the workshop to be brought down to our local sales office so I can take out all the units in order for him and go though the processes., but still waiting on that. And no word on a course just yet for him but they said that they are going to.

    Any advice anyone? Or if anyone has any useful documents for training that would be great.
    Hi there..
    Please let him go on ricoh on line taring that would help much ...

    Thanks

  8. #8
    ALIEN OVERLORD 2,500+ Posts fixthecopier's Avatar
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    Re: Advice on training a trainee

    Quote Originally Posted by Hansoon View Post
    EXACTLY, well said Cat.

    Hans

    I double that. If he is bored and not trying to learn, he is not going to make it. To get rid of the boredum, time to throw him in the lake and he will either drown or swim. Put the screwdriver in his hand and make him do it all, and you just answer questions.




    Some people will go through life feeling more comfortable with the phrase "May I take your order" than the phrase "What's going on with your copier".


    I can be tough on people I train. I used to train people in the forge plant I worked at. You either want the job or you move on. Goes back to the very first leson I ever learned about getting a job. It was a high school job program. It was between myself and one other for a factory job paying well. You got to leave school at noon to go work. I didn't get the job. Guy said I didn't look interested or ask enough questions. Only other job I had been offered was at a tiny mom and pop [ litteraly] factory, making blown insulation by hand. It was the dirtiest nastiest job I ever had, for minimum wage.
    Last edited by fixthecopier; 05-19-2015 at 12:09 PM.
    The greatest enemy of knowledge isn't ignorance, it is the illusion of knowledge. Stephen Hawking

  9. #9
    Self Employed 1,000+ Posts D_L_P's Avatar
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    Re: Advice on training a trainee

    I found it got boring watching someone else work all day or tiresome trying to involve them in every single thing during the day. I'd let them have the tools in the morning while I did all the paperwork/looking up parts/codes/etc, then switched in the afternoon. Or let them have a few days doing something then switching. It seemed to work better making them responsible for just a few pieces rather than involving or explaining every single thing we do during the day.
    Good Luck!

  10. #10
    Retired 10,000+ Posts
    Advice on training a trainee

    slimslob's Avatar
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    Re: Advice on training a trainee

    If all else fails, when you are back in the sales office, let him talk with one or more of the sales people. He might be sales.

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