What was your biggest oopsy on a call??

[mjarbar]

has anybody noticed how,when u talk bout a customer,that hasnt placed a call in ages,that as sure as eggs are eggs,u will be heading to them the next day or so...

Yep - that's why I name a few just to annoy our techs if they annoy me

[rich bennett]

Yep - that's why I name a few just to annoy our techs if they annoy me

y ,doesnt it happen with lotto nums..

[mjarbar]

y ,doesnt it happen with lotto nums..

If I knew that I wouldn't be sitting here , but I do love my job!!!

[rich bennett]

If I knew that I wouldn't be sitting here , but I do love my job!!!

i worked for nrg,that was real intense,procedures for gettin outta bed,u name it,had a procedure,went out to take pics of my work,then showed me at a meet!devious or what..

[rich bennett]

I remember one from my early days at Xerox.

Can't remember the model now, but it was a low volume machine.
I was new to the industry and inexperienced.
It was a clamshell model and I was checking around the fuser area with the power still on, not realising that even though the clamshell was open, the end of the fuser lamp was still live.

I got a shock from the lamp and the reflex action caused me to jerk my hand back, busting my nose in the process.

I left a bloody trail on the customers carpet all the way to the toilet.

I've kicked and broken 2 platen glasses in my 20 years in the industry and dropped a massive waste toner bottle from an old Xerox 1075, creating a toner pyramid around my shoes and on the customers carpet.

Maybe I should stop there...I've had no 'incidents' for aprox 15 years and wouldn't like to temp fate.

hi mate,spotted your name,looked familiar,did u work in yorkshire at all?

[rich bennett]

Not sure what a Di450 drum is worth, but I can't describe the feeling of scratching a brand new iR5000 drum (approx $2500 dealer price) because a screw was stuck to the dev roller.

I also recall demonstrating to a customer how to install a toner and removing the plastic strip before installing in the machine covering both of us head to toe in toner.

My most memorable though was my first day as a trainee copier tech. I had moved a machine while I was working on it so that the sorter was sitting under a low laying bench top. Forgetting to move it back to its original position I switched the machine on to test it and watched in horror as all 20 bins smashed themselves into the bench top one after the other.

think most tecs have seen a nice gouge made to a new drum,like a welcoming present,u feel bad,hey..

[rich bennett]

Early 80s when I was a newbe tech, used to have to wear neck ties. Working on a Sharp 810, good ole chain drive machine it was, yep my tie went right in to one while it was running, tie went through a sprocket an popped back out while the customer was watching.

that sharp got a metal front door?

[RicohTech_TurksCaicos]

I have had my share of mishaps, but the two that always come up is I had a customer paint the entire office building and installed new carpets, I walk in empty the waste toner and massive toner spill on the machine when I am done on the way out my vacumm opened up and let loose toner all over the wall and floor till this day you can see where they painted over the toner that stuck to the original coat of paint.

On another account I have this rude lady that is just plain nasty well she would not quit complaining about finisher jams and wanted the machine fixed asap would not accept that the parts had to be ordered because nobody had any. Long story short I became so frustrated I took a card board box and made a paper catch bin after detaching the finisher, well the lady the next day complaint about another paper jam, I went back in and someone wrote in a banner size paper "Ghetto Rigged Copier"

[apache_cat]

LOL yes I have made the cardboard catcher instead of a finisher too.
Ghetto Rigged Copier thats priceless

[schooltech]

Well, at least it's nice to know that others still use the cardboard box 'catch-all-to-shut-them-up-while-parts-are-on-order' technique.

People initially think it's stupid until they find out that it is better than holding their hand out and catching the copies.