| my 2 cents I have worked on both Konica's and Kyoceras extensively......the Konica 7145 was ok, but had it's own issues (such as..... a nasty tendency to blow engine boards...they were dual component....their cleaning units were known to back up.....the drum itself was tricky for newer techs to install properly......pm cycle was too short...and the pm took too many man hours to perform...etc..etc...etc), it was just a sped up and "tweaked" 7020 (a very problematic 20ppm model).........that Konica based their entire 20-45 ppm group on for years...the 7155 had hideous developer leakage issues forever that Konica kept coming out with "fixes" for....also, the staplers for the large fns for that model got knocked out of alignment easily....resulting in a realignment over and over... I forget how many updates they put us through on those two issues alone......so that's a down vote for me for the Konica.
The Kyocera 3035, 4035, 5035 is hands down the best series I've ever serviced. Not only does it have great functionality, it is easy to use, producing fewer "help" calls. The components usually make it to yield or higher, and are usually very easy to replace. This series has an impressive PM cycle and the PMs are not too time consuming. They produce fewer service calls and require less time on call than any other model that I have ever worked with. Kyocera made rewriting the system software very easy. The Kyocera extended print drivers are amazingly well thought out, and provide options to allow it to work with virtually any software application. Hands down the Kyocera wins. The customers love it, the salespeople love it, the service managers love it, hell, even the techs love it :-). |