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  1. #1
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    MPC2051 condensation under platten glass

    Hey guys,
    Would anyone happen to have ordered the anti condensation heater for the scanner unit on an MPC2051 by any chance?
    The manual lists it as a spare part but(of course) no part number.
    I have a machine that is housed in a wooden church hall and it gets to -1 in there and you can literally see water fog on the underside of the platen glass and on the mirrors.
    Moving the machine is not an option and neither is me driving to the bush once a week to clean the optics
    I've got a call logged with Ricoh support for the part number but i thought I'd try here....coz you don't have enough calls of your own

  2. #2
    Retired 10,000+ Posts
    MPC2051 condensation under platten glass

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    Re: MPC2051 condensation under platten glass

    B2291687 HEATER:OPTION:120V:9WOption) It is is in the parts catalog Section U003 item 26. It may also require D0415354 HARNESS:AC:HEATER.

  3. #3
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: MPC2051 condensation under platten glass

    Thanks Slim..
    Ricoh NTS got back to me with the part number....customer says he's going to throw a blanket over the machine with it switched off rather than pay the $25 for the heater option
    Customers

  4. #4
    Retired 10,000+ Posts
    MPC2051 condensation under platten glass

    slimslob's Avatar
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    Re: MPC2051 condensation under platten glass

    Quote Originally Posted by Oze View Post
    Thanks Slim..
    Ricoh NTS got back to me with the part number....customer says he's going to throw a blanket over the machine with it switched off rather than pay the $25 for the heater option
    Customers
    In my opinion, the blanket is not going to help.

  5. #5
    Service Manager 1,000+ Posts
    MPC2051 condensation under platten glass


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    Re: MPC2051 condensation under platten glass

    You might also suggest that if he or someone else throws a blanket over it and forgets to power it off, the service contract won't cover the damage that will be done from overheat.

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