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  1. #11
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    Re: printing problem by win7

    Quote Originally Posted by Polarbear View Post
    Are these users printing directly, or are they setup for user codes?
    No user code assigned

  2. #12
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    printing problem by win7

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    Re: printing problem by win7

    On the computer that cannot print to the 1022, can it print to other network printers? It could be that the firewall is blocking TCP/IP printing. I have seen this a couple of times with McAfee and a few other security suites. The first time a print job is sent after installing the security suite the firewall pops up a dialog box asking if it should allow TCP/IP printing. The user see the firewall box and clicks block without even reading what it is asking.

  3. #13
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    Re: printing problem by win7

    Quote Originally Posted by slimslob View Post
    On the computer that cannot print to the 1022, can it print to other network printers? It could be that the firewall is blocking TCP/IP printing. I have seen this a couple of times with McAfee and a few other security suites. The first time a print job is sent after installing the security suite the firewall pops up a dialog box asking if it should allow TCP/IP printing. The user see the firewall box and clicks block without even reading what it is asking.
    All systems connect through WiFi.
    Today I directly connect 1022 through cross cable to that system for testing purpose and it works fine.
    But on WiFi status is same and we have to install that on WiFi.

  4. #14
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    printing problem by win7

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    Re: printing problem by win7

    Quote Originally Posted by mdfurqan2012 View Post
    All systems connect through WiFi.
    Today I directly connect 1022 through cross cable to that system for testing purpose and it works fine.
    But on WiFi status is same and we have to install that on WiFi.
    Looks like it is a setting on that computer's wifi interface. If it is an internal wifi or a USB wifi adapter, you might want to try an external wifi interface such ad the Netgear WNCE2001. I use them when I need to put a MFP on a wireless network. Much less expensive than what Ricoh want for their internal wireless interface.

  5. #15
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    Re: printing problem by win7

    Thanks for all your suggestions
    Problem was wlan card after replacing that everything becomes fine.
    Issue resolved.
    Thanks for all again.

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