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Technician
- Rep Power
- 19
Problem with RSS cable call service
Hi guys,
One of my customers has a SPC430DN displaying "problem with rss cable call service"
All is working as it should but I cannot get the message to go away.
Device is connected by ipv4 dhcp only
USB not in use.
Reset all I can think of but message is still on display with no cables attached to the printer.
Anyone come across anything like this in the past?
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Re: Problem with RSS cable call service
Check SP 5816. If it is set to 1, change to 0.
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Technician
- Rep Power
- 19
Re: Problem with RSS cable call service
First thing I checked already set to 0
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Re: Problem with RSS cable call service
You may also want to try SP 5801 017 CCS - Resets or deletes the CSS-related data.
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