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  1. #1
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    MP7001 I forgat the supervisor and admin password

    MP7001 I forgat the supervisor and admin password,what can i do,

  2. #2
    Senior Tech 250+ Posts
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    Re: MP7001 I forgat the supervisor and admin password

    I forgot my ATM pin bank account. What can I do? Nobody is goin to believe it so lets be serious. Check threads on the forum as there are at least 3 different solutions.

  3. #3
    Service Manager 1,000+ Posts Debs1964's Avatar
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    Re: MP7001 I forgat the supervisor and admin password

    Failing that, looks like you're going to have to replace the NVRAM
    There are 10 types of people in this world, those who understand binary maths and those who don't

  4. #4
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    Re: MP7001 I forgat the supervisor and admin password

    Quote Originally Posted by Debs1964 View Post
    Failing that, looks like you're going to have to replace the NVRAM
    replace the NVRAM
    but cannot login

  5. #5
    Field Service Manager SteveF's Avatar
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    Re: MP7001 I forgat the supervisor and admin password

    Quote Originally Posted by fuwei2422 View Post
    replace the NVRAM
    but cannot login
    have you tried using rest admin and supervisor password sp on the machine ?

  6. #6
    Senior Tech 2,500+ Posts
    MP7001   I forgat  the supervisor  and  admin  password

    mikadonovan's Avatar
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    Re: MP7001 I forgat the supervisor and admin password

    Normally the password is no password at all for both. If you can log in as supervisor you can change the admin password to whatever you want.
    NEVER ASSUME ANYTHING

  7. #7
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    Re: MP7001 I forgat the supervisor and admin password

    for Supervisor for many models its supervisor in all caps for both user and password and like posted earlier only lets you reset the admin credentials. if that doesn't work message me and i'll get you in to reset it with the mode we dare not mention.

  8. #8
    Service Manager 2,500+ Posts
    MP7001   I forgat  the supervisor  and  admin  password

    sandmanmac's Avatar
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    Re: MP7001 I forgat the supervisor and admin password

    Quote Originally Posted by ninerfanatic492000 View Post
    for Supervisor for many models its supervisor in all caps for both user and password and like posted earlier only lets you reset the admin credentials. if that doesn't work message me and i'll get you in to reset it with the mode we dare not mention.
    Wrong.....again. It's always been small case/no password

  9. #9
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    Re: MP7001 I forgat the supervisor and admin password

    Quote Originally Posted by sandmanmac View Post
    Wrong.....again. It's always been small case/no password
    nope not wrong, not for supervisor. not sure on how many machines or of what era(don't think i've had to reset any since the remodeled 02series).......all caps supervisor for both is the supervisor password is the way in........won't say all machines. I've personally used it on several occasions once IT has changed WIM user/pass and forgot or moved on and not told replacement/or during refurb of offlease equip. once again the supervisor settings only allow you to reset admin user/pass. If that has been changed as well then only factory mode and I think SP5846-46ish will reset all those settings

    sorry dude, i'm not toally wrong on this one...........but thanks for being an asshole

  10. #10
    Senior Tech 2,500+ Posts
    MP7001   I forgat  the supervisor  and  admin  password

    mikadonovan's Avatar
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    Re: MP7001 I forgat the supervisor and admin password

    Quote Originally Posted by ninerfanatic492000 View Post
    for Supervisor for many models its supervisor in all caps for both user and password
    I guess I'm an asshole too, because this is incorrect.
    NEVER ASSUME ANYTHING

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