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  1. #1
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    Exclamation ricoh mp 3500:when copying a gray background, a double image.

    Hello dear friends
    ricoh mp C3500 , there is no ready
    I went into the service menu and clicked 5801 memory clear, ricoh mp3500 entered the ready.

    now the problem
    opened the ACC test pattern, into a sheet of paper, offset colors black and cyan,magenta and yellow(001.jpg)
    When you copy a picture , a copy of the gray, color shift( a double image) (002.jpg)
    Need help configure the copier

    001.jpg002.jpg
    Last edited by ilyshaF; 08-06-2015 at 11:47 AM.

  2. #2
    Field Supervisor 500+ Posts Max's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    How are you getting a colour print out from a black and white copier?

    After resetting the copier to factory defaults you will need to put all the settings back. I hope you printed off all non defaults settings 1st. Second you will need to run a rough colour reg adjustment 1 st then fine after and that should fix your problem. Make sure the MUSIC sensors clean 1st. All in the manual.

  3. #3
    Professional Moron 2,500+ Posts TonerMunkeh's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    The birth certificate for the machine will be under the jam removal decal in the front cover. You need to re-input the information on it.

    A memory all clear on a Ricoh colour machine should be an absolute last resort. It is not a common practice to fix faults.
    It's 106 miles to Chicago. We've got a full tank of gas, half a pack of cigarettes, it's dark and we're wearing sunglasses.

    Hit it.

  4. #4
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    You need to run a Forced Line Adjustment after performing the Engine clear

  5. #5
    Trusted Tech 50+ Posts
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    Quote Originally Posted by Oze View Post
    You need to run a Forced Line Adjustment after performing the Engine clear

    just a note run "FORCED LINE ADJUSTMENT" "C" then "A" never do "B"

  6. #6
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    Quote Originally Posted by ilyshaF View Post
    Hello dear friends
    ricoh mp C3500 , there is no ready
    I went into the service menu and clicked 5801 memory clear, ricoh mp3500 entered the ready.

    now the problem
    opened the ACC test pattern, into a sheet of paper, offset colors black and cyan,magenta and yellow(001.jpg)
    When you copy a picture , a copy of the gray, color shift( a double image) (002.jpg)
    Need help configure the copier

    001.jpg002.jpg
    Quote Originally Posted by ilyshaF View Post
    Hello dear friends
    ricoh mp C3500 , there is no ready
    I went into the service menu and clicked 5801 memory clear, ricoh mp3500 entered the ready.

    now the problem
    opened the ACC test pattern, into a sheet of paper, offset colors black and cyan,magenta and yellow(001.jpg)
    When you copy a picture , a copy of the gray, color shift( a double image) (002.jpg)
    Need help configure the copier

    001.jpg002.jpg
    Run 2111 c and b.

    Sent from my SM-N910V using Tapatalk

  7. #7
    Retired 10,000+ Posts
    ricoh mp 3500:when copying a gray background, a double image.

    slimslob's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    If you do not have the birth certificate or a non-default print out and forced line position fails, you are going to have to do manual adjustments until it is close enough for forced line position to work. There is a table in the trouble shooting guide portion of the service manual.

  8. #8
    Not a service manager 2,500+ Posts Iowatech's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    Quote Originally Posted by slimslob View Post
    If you do not have the birth certificate or a non-default print out and forced line position fails, you are going to have to do manual adjustments until it is close enough for forced line position to work. There is a table in the trouble shooting guide portion of the service manual.
    As someone who had to do something like this due to my own goof up, this will probably take a while, too. But of you are patient and thoughtful it can be done.

  9. #9
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    Quote Originally Posted by ilyshaF View Post
    I went into the service menu and clicked 5801 memory clear

    don't do memory clear if u r not forced to
    Live for yourself and you will live in vain. Live for others, and you will live again

  10. #10
    Retired 10,000+ Posts
    ricoh mp 3500:when copying a gray background, a double image.

    slimslob's Avatar
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    Re: ricoh mp 3500:when copying a gray background, a double image.

    Quote Originally Posted by Iowatech View Post
    As someone who had to do something like this due to my own goof up, this will probably take a while, too. But of you are patient and thoughtful it can be done.
    I have had to do a couple of 2238c in the past. Both times trade-ins that the boss wanted to sell. First time took forever. Then you figure out a process and it goes quickly.

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