Ricoh MP C2051 unfused copies

[mearmi]

Ricoh MP C2051

getting unfused copies randomly. Sometime it works for 2 days fine.

Have replaced the fuser.

please find the attached and advise.

[Oze]

Ricoh MP C2051

getting unfused copies randomly. Sometime it works for 2 days fine.

Have replaced the fuser.

please find the attached and advise.

Was it a new fusing assy or rebuilt?
If rebuilt check the discharge brush....if new try firmware

[mearmi]

Was it a new fusing assy or rebuilt?
If rebuilt check the discharge brush....if new try firmware

Thanks for your response.

fuser is brand new

i m new to Ricoh Copiers. How to update the firmware for this model? Thanks a lot

[slimslob]

Check the pressure spring assembly on the side that is not fusing. Also check the pressure release arm on that side is not loose/broken/missing.

[Jessetech]

Check gap on fuser do you see light also does it do it with different bond

[mearmi]

Was it a new fusing assy or rebuilt?
If rebuilt check the discharge brush....if new try firmware

Thanks

Fuser is brand new. On both Fusers getting same problem

New to Ricoh

how to upgrade the firmware?

thanks and regards

[Chrief]

Stop copy midway through process and isolate if its from fuser.
Also check if it applies to both mono and color.

[sandmanmac]

Stop copy midway through process and isolate if its from fuser.

It's a pretty safe bet that anything stopped before the fuser will be unfused

[Iowatech]

how to upgrade the firmware?

The firmware upgrade is a rather involved process that would be best left to a trained tech. If done incorrectly it can cause your machine to become a rather unique door stop. It would be better to eliminate all possible physical defects before trying that.
For example, are you using Ricoh toner? After market toner sometimes will cause this, but not always.
Thick paper can cause the problem you have described too, if the machine is not properly set up for it.
(Also, incorrectly labeled paper will cause this as well, a fact that causes me a great deal of irritation.)

[blackcat4866]

... It would be better to eliminate all possible physical defects before trying that.
For example, are you using Ricoh toner? After market toner sometimes will cause this, but not always.
Thick paper can cause the problem you have described too, if the machine is not properly set up for it.
(Also, incorrectly labeled paper will cause this as well, a fact that causes me a great deal of irritation.)

That was my first question: Are the correct media types being selected? =^..^=