SMB Scanning Issue Windows 10

[MCC-support]

The issue with Windows 10 specifically with scan to folder is that the SMB protocol version has been increased from v1 to v2/3.

Unfortunately, this increase in security stops the use of many of the older series of machines (have found including and all models before the MPC4500 do not have firmware for support) using this feature. They can only use SMBv1.

There are a few options you have if you want to keep both: running Windows 10 and the existing old device.
- Use FTP. Its still supported and it works. Not overly difficult to setup.
- Use scan to email. Easiest option. I generally set customers to go through their ISP SMTP and it works well.
- Get a NAS drive. They will support SMB from older devices and they run a small linux client which doesn't have those restrictions.

Last option and most definitely the LEAST recommended way, is the change the SMB security on the Windows 10 machine. I do not like to decrease security, it has been bumped up for a reason and you're just asking for trouble. But it is possible and I've tested it to work (for giggs). You are essentially turning back on the SMBv1 options, bit of a fiddle but yeah.

[Codex]

i had no problems with Windows 10, even with the MP 171..............i experienced that if you can't access to the network shares via "Browse Network", it works fine if you setup the path manually .

[Scott-CDSI]

you must upgrade firmw.for syst-copy and network

I have just run into my first machine with this problem, a Savin C3333. Does anyone have a link to the appropriate firmware for this model? Thank you.

[TonerMunkeh]

www.my-ricoh.com - you can request access to the site.

[francisco]

First I face that when I install that machine and user have windows 7.
I resolved that by upgrading firmware of network support.
Currently machine have network support version same as in bulletin.
Please help me to resolve that issue.

you have a sharing problem