We have a school system that is utilizing java for pcc and equitrac. The models are the MP 7502, MP C4502, and MP 4002.
Lately the MP 4002's have been developing a problem where at random times during the day the machine operations panel will display..
Embedded Software Architecture
Please install or start extended feature in [Extended Feature Settings}
or
!The following extended feature was stopped due to insufficient memory.
> Extended Feature Name: PCC
The customer can get the machine to reset by turning it off and back on.
We have tried updating Java, updating firmware, Reloading all software, HDD, totally new Java card, and a controller. All on the one machine that we are trying to isolate the problem on.
The customer is becoming increasingly anxious to get the problem resolved.
Has anyone seen this before?
Any guidance will be greatly appreciated.
Bookmarks