Faxing Ricoh/Lanier

**mikedci** · 02-09-2016

Has anyone used a device like this? Looking at it for an LD630c.

https://jet.com/product/detail/126e8...su8aAvZZ8P8HAQ

Good, Bad, meh?

**copier tech** · 02-09-2016

I used to see something simalar all the time, it was called a fax switch, great if the customer only has one phone line but whats to receive faxes while they're out of the office etc.

**KenB** · 02-09-2016

Save yourself a TON of grief and insist that the customer get a DEDICATED line for faxing.

You obviously can't force them to, but make sure they understand (ideally in writing) that you can't support it if they go the cheap route.

I'm sure that some of these switches work better than others, but there is never any guarantee they will work reliably.

It's been years, but I never had a good experience with these things.

It doesn't matter at all what your fax device is, the premise is the same. Iffy, at best.

**Iowatech** · 02-10-2016

If this is like "The Stick" I've seen a couple of times, if the customer takes full responsibility for the thing, go for it. While historically speaking fax switches have been somewhat dubious, the people using "The Stick" didn't complain to me about fax problems the two times I've seen it.
(Having only two examples makes this specific reply a statistically insignificant study. So take it for what it is worth.)

**slimslob** · 02-10-2016

These have been around for years. They work great when they work.

**KenB** · 02-10-2016

Anything that delays the answering device from picking up and sending fax "tones" increases the possibility of a timeout on the sending end, creating an error.

If there is time to spare, great. If not, well, not so great.

**slimslob** · 02-10-2016

If the stick is the same as ones I have used in the past, it uses the "CNG" tone to detect an incoming fax. Back then, the CNG tones was only sent when you used an address book entry to dial. If you manually dialed the number, it would not work.

**mikedci** · 02-10-2016

Thx for the replies. Phone company wants to charge them $30/month for an extra line and they're looking for alternatives...

**slimslob** · 02-10-2016

Originally Posted by mikedci

Thx for the replies. Phone company wants to charge them $30/month for an extra line and they're looking for alternatives...

There is always the online options.

eFax - eFax® | Online Fax to Email | Internet Fax Services

Vonage - VoIP Fax Line - Add a Dedicated Fax Line - Vonage

I used eFax in 2005 when I was deployed to Iraq. Two other seniors NCOs and I had accounts. If anyone in our company needed information from their home units to put in a promotion packet, all they had to do was email their unit and have the information faxed to one of our eFax numbers. We usually had it within 24 hrs. To have it mailed to 10 days or longer.