tray priority ????

[redneckstylin]

i have a c3001

tray 1 letterhead
tray 2 letter
tray 3 letter
tray 4 legal

i have set

copier to tray 2
fax to tray 2
printer to tray 2

when client prints usercode count per user it pulls out of tray 1 i need it to pull out of tray 2 is there a way to direct internal prints to pull from tray 2...

[Tonerbomb]

I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................

[sandmanmac]

I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................

Agree. Another simple solution, set tray 2 for the Letterhead instead

[slimslob]

I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................

I agree. You can also just pull the tray out while printing reports.

Is there a reason that the user does not want to default to tray 1?

[Counsel]

Agree. Another simple solution, set tray 2 for the Letterhead instead

Yeah I was going to say put letterhead in tray 3, and leave 1 & 2 for plain letter

[redneckstylin]

thanks to all that replied customer doesnt like change so i will gladly waste their letterhead there is no work around for this scenario via tech support