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  1. #1
    Senior Tech 100+ Posts redneckstylin's Avatar
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    tray priority ????

    i have a c3001

    tray 1 letterhead
    tray 2 letter
    tray 3 letter
    tray 4 legal

    i have set

    copier to tray 2
    fax to tray 2
    printer to tray 2

    when client prints usercode count per user it pulls out of tray 1 i need it to pull out of tray 2 is there a way to direct internal prints to pull from tray 2...


  2. #2
    AutoMajical Resolutionist 2,500+ Posts
    tray priority ????

    Tonerbomb's Avatar
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    Re: tray priority ????

    I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................

    Mystic Crystal Revelations

  3. #3
    Service Manager 2,500+ Posts
    tray priority ????

    sandmanmac's Avatar
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    Re: tray priority ????

    Quote Originally Posted by Tonerbomb View Post
    I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................
    Agree. Another simple solution, set tray 2 for the Letterhead instead


  4. #4
    Retired 5,000+ Posts slimslob's Avatar
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    Re: tray priority ????

    Quote Originally Posted by Tonerbomb View Post
    I beleive that the first tray with 8.5x11 is the factory programming for all internal reports, weather it is user reports or service reports. They way around it is to leave tray 1 empty then the machine looks for the next 8.5x11 tray and then the next available tray with paper..................
    I agree. You can also just pull the tray out while printing reports.

    Is there a reason that the user does not want to default to tray 1?


  5. #5
    Field Supervisor 500+ Posts Counsel's Avatar
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    Re: tray priority ????

    Quote Originally Posted by sandmanmac View Post
    Agree. Another simple solution, set tray 2 for the Letterhead instead
    Yeah I was going to say put letterhead in tray 3, and leave 1 & 2 for plain letter


  6. #6
    Senior Tech 100+ Posts redneckstylin's Avatar
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    Re: tray priority ????

    thanks to all that replied customer doesnt like change so i will gladly waste their letterhead there is no work around for this scenario via tech support


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