The user is printing a certificate. The printed images are different the way he sees it on the screen.For example, the golden yellow image becomes brown when the user print it on MP C2003.I thought the monitor is not properly calibrated that the input is different from the output image.To isolate the problem, I print the same file to MP C2551 and the printed image is fine as I see it on the monitor of the computer. The MP C 2003 is still new and is installed one month ago. The counter is only 5000 prints.Any ideas how I can resolve the problem? I dont think ACC in user tools will solve the problem because I did it once in other machine of same model which is having the same color quality issue. During the installation,ACC is already done.Have you tried gamma adjustment? I am not well familiar in this adjustment.
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