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Thread: Df3010 adjust?

  1. #1
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    Df3010 adjust?

    mrfuser's Avatar
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    Df3010 adjust?

    Client complains that the df3010 on an mpc4500 is not scanning page size correctly. Is there an adjustment we can do?

    thanks all!

  2. #2
    Service Manager 1,000+ Posts Polarbear's Avatar
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    Re: Df3010 adjust?

    Quote Originally Posted by mrfuser View Post
    Client complains that the df3010 on an mpc4500 is not scanning page size correctly. Is there an adjustment we can do?

    thanks all!
    Can you post a sample of what is happening? We need a little more detail than what you are supplying.
    Press the GREEN button!!

  3. #3
    Service Manager 1,000+ Posts
    Df3010 adjust?

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    Re: Df3010 adjust?

    Client scans letter size and it asks for 11 x 15. Not even standard size

  4. #4
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    Re: Df3010 adjust?

    Most common problem is dust on the size sensors located on the original tray (3 "holes") running across the right side of it. I was in the habit of cleaning them off every call.

    Worse case is a loose connection under the tray to those same sensors. cover on back side can be removed to check.

    Good luck

  5. #5
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    Df3010 adjust?

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    Re: Df3010 adjust?

    Another frequent problem that I encounter is that the user has placed something on the feed table that is covering the length sensor(s). Also check for a bad sensor or a loose connection on the sensor wiring.

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