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  1. #1
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    Ricoh C2550 faded printing

    Hi!

    I bought a damaged Ricoh C2550 it initially had the cyan toner in the black and the toner was mixed. I cleaned the hopper and changed all the developers and drum units. I also changed the transfer belt and the fusing belt. By error at the beginning I did a factory reset... Now that I have it working the printings are faded. I tried changing the bias and with that change i observed a little of improvement. Any suggestion? Is the factory reset the problem?


  2. #2
    Service Manager 2,500+ Posts
    Ricoh C2550 faded printing

    sandmanmac's Avatar
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    Re: Ricoh C2550 faded printing

    Factory reset may not be the entire problem, but you'll never get it right until you re-enter all the data from the birth certificate (if you have it), and see where you are after that.

    By the way...I'm not personally aware of ANY situation that a complete factory reset is ever a good idea.
    Please correct me if I'm wrong


  3. #3
    Service Manager 1,000+ Posts
    Ricoh C2550 faded printing

    Lagonda's Avatar
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by nysamara View Post
    ..........By error at the beginning I did a factory reset...
    Whoops!!! First up put the biases back where they should be, usually they never need touching. Then go looking for the copiers "birth certificate", thats all the factory settings that got adjusted as it came off the assembly line. It should be behind the instruction sheet on the inside of the front door. These are all the setting that you have wiped so put them all back into the SP settings.
    Then go into User Tools and under Maintenance run ACC (Auto Colour Calibration) and see what goes.

    At least 50% of IT is a solution looking for a problem.

  4. #4
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    Re: Ricoh C2550 faded printing

    What if I dont have the birth cert?


  5. #5
    Service Manager 1,000+ Posts
    Ricoh C2550 faded printing

    Lagonda's Avatar
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by nysamara View Post
    What if I dont have the birth cert?
    I hope you didn't pay too much for it..............

    Actually it shouldn't be that much of a drama as the settings are only fine tuning but the copier is much happier if its settings are correct. Can you check the birth certificate from another copier?

    At least 50% of IT is a solution looking for a problem.

  6. #6
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by Lagonda View Post
    I hope you didn't pay too much for it..............

    Actually it shouldn't be that much of a drama as the settings are only fine tuning but the copier is much happier if its settings are correct. Can you check the birth certificate from another copier?
    I can try with a tech... Or where can I download a copy?


  7. #7
    Service Manager 1,000+ Posts
    Ricoh C2550 faded printing

    Lagonda's Avatar
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by nysamara View Post
    I can try with a tech... Or where can I download a copy?
    They are individual to each copier so I would only use one as a rough guide. Sorry, but don't have any MP C2550's around the office at the moment so if you can wait until I get out to the warehouse and rat through our trade-in copiers i'll see if I can find one for you.

    At least 50% of IT is a solution looking for a problem.

  8. #8
    Field Supervisor 500+ Posts Zeldaman's Avatar
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    Re: Ricoh C2550 faded printing

    Hi there!
    Sometimes teh "dear" customers find the birth-certificate (but a jam, they donīt!!!!) & throw it away. For this reason i have afolder on the laptop called NVRAM. Every new system thatīs installed is in this list. Only a little sd-card (16 MB, an old RICOH-card for example ) is enough, sp 5-824 & you have the datas for work in the future.
    This saved my day 2 times last year, wonīt miss it.
    Greetings...


  9. #9
    Field Supervisor 500+ Posts Polarbear's Avatar
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by Lagonda View Post
    They are individual to each copier so I would only use one as a rough guide. Sorry, but don't have any MP C2550's around the office at the moment so if you can wait until I get out to the warehouse and rat through our trade-in copiers i'll see if I can find one for you.
    As far as i know the "birth certificate" can be requested from Ricoh, as I was told they keep this data on file for 5 years after production date?

    Press the GREEN button!!

  10. #10
    Retired 5,000+ Posts slimslob's Avatar
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    Re: Ricoh C2550 faded printing

    Quote Originally Posted by Zeldaman View Post
    Hi there!
    Sometimes teh "dear" customers find the birth-certificate (but a jam, they donīt!!!!) & throw it away. For this reason i have afolder on the laptop called NVRAM. Every new system thatīs installed is in this list. Only a little sd-card (16 MB, an old RICOH-card for example ) is enough, sp 5-824 & you have the datas for work in the future.
    This saved my day 2 times last year, wonīt miss it.
    Greetings...
    Helps if you are the original seller of the machine but not if you inherit one.


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