RICOH 5002 - Scan & Copy Problems

[printertnc]

Italian:

Buonasera
Ho un problema con una ricoh 5002.
Le stampe vengono correttamente, le copie e le scansioni hanno questo difetto.
La parte centrale è come se fosse sbiadita, poco chiara.
Segnalo che il motivo a scacchiera in stampa viene perfetto, in copia e in scansione ha questo difetto
Allego i file
201605051051.pdf201605051108.pdf


Good evening
I have a problem with a ricoh 5002 .
The prints are properly , copies and scans have this defect .
The central part is like it's faded , unclear .
It notes that in the checkerboard pattern is perfect in print , copy and scan has this defect
I attach files
[ ATTACH ] 32805 [ / ATTACH ] [ ATTACH ] 32806 [ / ATTACH ]

[LNorris]

clean mirrors, led lamp and cis

[printertnc]

clean mirrors, led lamp and cis

Clean all, mirror, lens, and cis, but the problem persists.
Ricoh recommends changing the optical group but is very expensive


Thanks

[Dhananjay]

Italian:

Buonasera
Ho un problema con una ricoh 5002.
Le stampe vengono correttamente, le copie e le scansioni hanno questo difetto.
La parte centrale è come se fosse sbiadita, poco chiara.
Segnalo che il motivo a scacchiera in stampa viene perfetto, in copia e in scansione ha questo difetto
Allego i file
201605051051.pdf201605051108.pdf


Good evening
I have a problem with a ricoh 5002 .
The prints are properly , copies and scans have this defect .
The central part is like it's faded , unclear .
It notes that in the checkerboard pattern is perfect in print , copy and scan has this defect
I attach files
[ ATTACH ] 32805 [ / ATTACH ] [ ATTACH ] 32806 [ / ATTACH ]

Clean the optics mirror (total 3) with clean cloth.

[Mark Bbb]

I don't see a problem on the PDF printouts, probably due to it's loss of QA (due to republishing?).
I think what you mean is that the problem only exist in copying or scanning and not in printing mode.
So, perhaps the scanner part of the MFP was bend; this sometimes happens when a person has leant on the left front side of the MFP.
So, switch off the machine and carefully lift the scanner up (at the left front side of the scanner).
But you need to be shure if that is the problem before you do this!
It could also be a defective IPU (swap with an other c5002 to be shure).

[JOLYNAR]

Ciao, ti ho scritto in privato!

[Mark Bbb]

Ciao, ti ho scritto in privato!

birds of a feather flock together ...

even in Italy they do it (flock together, I mean)...