MP4500 B&W

[+ve charge]

Hi Guys... I am at a MP4500 thats networked. The prints are dark with great copy quality, however the copies are about 5 shades lighter than the prints. In order to attempt to rectify this I have cleaned the whole of the inside of the scanner but no results Am I to replace the scanner to check further? Pls let me have some suggestions I can do prior to this. Thanks in advance.

[NeoMatrix]

Are you getting any SC codes ?
Did you clean the white reference plate?
These are an old model machine the white reference plate may be fading causing over compensation...

HTH

[zed255]

Perform a PM. Odd thing with many of these is that printed material looks good and copies look poor when the drum and developer are on the way out.

[slimslob]

After ceaning the optics, did you run Auto Color Calibration in User Tools - Maintenance. If you didn't, do so now.

[zed255]

Hey Slimslob, no ACC on a B&W engine....