Have a billable customer that recently upgraded their server from Windows 2003 to 2012. Now they can't reconnect their SMB scanning to the new server. I'm fairly positive the copier needs the scanning firmware upgraded which I no longer have easy access. Is there anyone out there that could shoot me over to update? I'd appreciate it.
Chris
TJL Copy
Yep!....The MFP needs a special firmware update!...did one just the other day meself!Originally Posted by ChrisG
...and you service the machine and don't have a Ricoh Technology Solutions Resource Center Account???
Hmmm......
REACH FOR THE STARS!!!
Konica Minolta Planetariums!
https://www.konicaminolta.com/planet...gma/index.html
Respectfully, there's thousands of us out there that don't have access to TSRC for any number of reasons.Yep!....The MFP needs a special firmware update!...did one just the other day meself!
...and you service the machine and don't have a Ricoh Technology Solutions Resource Center Account???
Hmmm......
As an independent tech, My rights were stripped about 10 years ago too.
Does that make me some sort of hack? Afterall, I've been doing almost exclusively Ricoh for the past 20+ years. I still have to feed myself and family.
I'm very dedicated to trying to stay as up to date and professional as I can with various resources -This site and it's members being the most valuable.
For what it is worth, the mothership maintained decent relationships with others after the course change. The others weren't part of our exact sphere of influence, but we crossed flight paths every once in a while. As we had shown them we already knew how to handle firmware, sometimes they'd give us what we needed.
Not a sure bet, but something to try if time allows.
I'll PM you with the FW. Being an independent is tough especially with things like this.
Thank you. Much appreciated
Chris
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