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  1. #1
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    Ricoh MPC2500 toner

    Fuzzylogic's Avatar
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    Ricoh MPC2500 toner

    Hello There

    I have a Ricoh MPC2500 that keeps saying that the black "toner has been depleted" a week after a new toner bottle has been installed. I have replaced the toner pump, the black developer and the drum. The machine will come good after SC3045 is toggled from detect to non detect. It then runs for a week and the error "toner has been depleted" comes back. I would like to upgrade the firmware if somebody has it .............or any other suggestions.

    Regards

  2. #2
    Service Manager 1,000+ Posts bob marley's Avatar
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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by Fuzzylogic View Post
    Hello There

    I have a Ricoh MPC2500 that keeps saying that the black "toner has been depleted"

    MPC 2500 Toner Problem
    Live for yourself and you will live in vain. Live for others, and you will live again

  3. #3
    Field Supervisor 500+ Posts
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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by bob marley View Post
    lots of good suggestions in this link. i had te same issue and vaccuuming out the the hose fixed it.

  4. #4
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by Fuzzylogic View Post
    Hello There

    I have a Ricoh MPC2500 that keeps saying that the black "toner has been depleted" a week after a new toner bottle has been installed. I have replaced the toner pump, the black developer and the drum. The machine will come good after SC3045 is toggled from detect to non detect. It then runs for a week and the error "toner has been depleted" comes back. I would like to upgrade the firmware if somebody has it .............or any other suggestions.

    Regards
    Turning off End Detect is a temporary measure that most techs use on a local machine...e.g. a machine in town has a toner supply issue so you turn off end detect while you race back to the workshop to grab a pump.
    It should NEVER be used as a permanent fix because it will strip all the toner from the dev and throw a TD error.
    In short..it never fixes it just hides the issue for the end user.
    And failed pumps in these models are commonplace

  5. #5
    Retired 10,000+ Posts
    Ricoh MPC2500 toner

    slimslob's Avatar
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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by Fuzzylogic View Post
    Hello There

    I have a Ricoh MPC2500 that keeps saying that the black "toner has been depleted" a week after a new toner bottle has been installed. I have replaced the toner pump, the black developer and the drum. The machine will come good after SC3045 is toggled from detect to non detect. It then runs for a week and the error "toner has been depleted" comes back. I would like to upgrade the firmware if somebody has it .............or any other suggestions.

    Regards
    It comes back because the toner bottle is now empty. Change AP 3045 back to Detect and install a new bottle. If "Toner has been depleted" then comes back, replace the RFID board on the C2500.

    Quote Originally Posted by Oze View Post
    Turning off End Detect is a temporary measure that most techs use on a local machine...e.g. a machine in town has a toner supply issue so you turn off end detect while you race back to the workshop to grab a pump.
    It should NEVER be used as a permanent fix because it will strip all the toner from the dev and throw a TD error.
    In short..it never fixes it just hides the issue for the end user.
    And failed pumps in these models are commonplace
    It allows the machine to be able to operate. If the toner pump is bad, yes the image density will start to decrease and a TD sensor error will result. Problem identified. If the pump is not bad, the toner sensor on the back of the toner nozzle will detect that the bottle is empty and give a toner near end warning. A set number of copies later, a toner end condition will be displayed.

  6. #6
    Senior Tech 2,500+ Posts
    Ricoh MPC2500 toner

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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by jonhiker View Post
    i had te same issue and vaccuuming out the the hose fixed it.
    I have had to do this also after just installing a new pump, and it resolved the problem.
    NEVER ASSUME ANYTHING

  7. #7
    Senior Tech 250+ Posts tufbnme's Avatar
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    Re: Ricoh MPC2500 toner

    2nd the pump replacement

  8. #8
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    Red face Re: Ricoh MPC2500 toner

    Off detect chip

  9. #9
    Service Manager 10,000+ Posts
    Ricoh MPC2500 toner

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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by talahah View Post
    Off detect chip
    what?

  10. #10
    Retired 10,000+ Posts
    Ricoh MPC2500 toner

    slimslob's Avatar
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    Re: Ricoh MPC2500 toner

    Quote Originally Posted by Phil B. View Post
    what?
    Turn
    Quote Originally Posted by talahah View Post
    Off detect chip
    SP 3045

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