Hey fellow techs. I have a Ricoh 5054 that the pressure roler was replaced and now the paper wont enter the fusing unit. It appears there is too much pressure. I put thr original parts in and still have the same condition. The fusing unit turn in IO check. When I remove the pressure roller tension springs paper moves almost a quarter out of the fuser.
I did the pressure rollers and ball bearing sp adjustments and it doesnt make a difference. I need help. Customer has been down 3 days.
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