If tray 1 is set for anything other than normal paper, it will give the message "test pattern could not be printed".
If tray 1 is set for anything other than normal paper, it will give the message "test pattern could not be printed".
tray one is 8 1/2 by 11 or a4 you said color was off so its trying to align colors up but cant . someone posted earlier on color alignment how to do that. last thing it could be is laser unit mirror hung up hopefully not that. service manual page 154 will help with running color alignment and check results.
try color registration in maintenance in user tools see if completes or fails
Thank you for answering everyone
I comment to you
The sensors are super clean
The drawers are in normal
The strange thing is that it changes the machine for a c5502, which, was very well.
Towards self-calibration very well.
I installed it and very well.
Today I went to see how the client was and surprise:
It does not leave to make autocalibracion like in the previous machine, the c5000
How are you
Erase in 5801 8
full music
2 111 c, a, etc.
nothing
The image is presentable but not good
in manual said if image is normal but color registration is off could be shutter solenoid not working. If you swap magenta pcu assy already and same problem almost sounds like laser unit, but check shutter first and try test pattern. service mode 2-109-3-19 print check flag pattern select color mode in copy mode did it print ok. then try 2-109-5 1 does all color 2 mag 3 yellow and 4 cyan print same pattern does it print properly.
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