Smart Operational Panel 2nd Generation

[bategoiko]

Can anyone help me with entering screen service mode and recovery mode for the new SmartOperationPanel (SOP) 2nd Generation (used in MP6503SP and others)?

I don't need to enter the MFP service mode, but SOP service modes!!!

[davel]

Part of Ricoh training.

[Oze]

^^ what HE said...plus there is a bulletin instructing how to access a keypad for the SOP.

[copier tech]

Does the MP6503SP even have a smart ops panel?

[Cipher]

Does the MP6503SP even have a smart ops panel?

No legacy option now, all the new models come with them.

It's what I call Ricoh's big push.

I don't dis-like them though.
But the screens could do with being a lot brighter, and they can suffer from glare back from overhead lighting depending on the angle.

[copier tech]

Then the model would be an MP6503ZSP ?

[TonerMunkeh]

They've dropped the Z because all the machines are coming out with SOP's.

[bategoiko]

Part of Ricoh training.

Yes, you are right. But we sell 1 new machine (or less) per year from models above 60 cpm. That's way it doesn't worth to send a technician for training having in mind that the model is 99% the same as the previous ones except the panel.

I hoped that I can get the required information here faster than calling to Ricoh...

[bategoiko]

^^ what HE said...plus there is a bulletin instructing how to access a keypad for the SOP.

Could you, please, give me the number of that bulletin?

[bategoiko]

They've dropped the Z because all the machines are coming out with SOP's.

You should also have in mind that MP6503SP is equipped with SOP 2nd generation which has some differences with the previos generation.