Dear expert ....anyone know wht's goin on , currently use ricohmp6500

[hsh6049]

Print out image fine but photocopy out image fail

img-Z01132521-0001.jpg

[TonerMunkeh]

I'd start by cleaning the optics, white reference plate, CIS, then cleaning and reseating the memory DIMM's. With the shift in resolution between copying and printing, it is also possible the laser unit is at fault.

[MIKON]

Clean the optics.....

[chand226]

Clean the optics

[andywong90]

你试下dimm ram, 好像有遇到过这样问题。

[Iowatech]

Is that machine set up for scanning to computers? If so, what do those scans look like?

(I've seen something similar a couple of times on older machines (like the AF1022s) when the SBU expired, but let's hope that isn't the case this time.)

[Chicko]

If its only occurring when you copying then its an optics problem.

1) Clean optics
2) Take a solvent cleaner like methalated spirits or alcohol or turpentine and clean the rails that the optics and mirrors slide on. Then re-grease rails and then lightly spray liquid lubricant like Q20, WD40, etc on the rails and bushings.
3) Check to see if optics are still clean after spraying and greasing.
4) Close up, put on and test.

[Brianneoe]

back up your address book and reformat your hard drive. 5832-001. then reinstall your address book

Also run a full smc 5990-001 and look at all your SP 4 settings. If any look way out of range, check your birth certificate and tweek it.

[hsh6049]

Thank youe everyone opinions...thanks a lot

[tufbnme]

Ditto the clean optics