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  1. #31
    Ricoh Fanboy 1,000+ Posts Oze's Avatar
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    The reason that the pumps fail isn't due to being clogged...it's more to do with the fact that the round parts inside the unit get worn into an oval shape.
    Using a second hand pump is never recommended for that very reason.
    You can easily swap the pump in from any color....we only order the black pump units these days as they fit each colour.


  2. #32
    Service Manager 5,000+ Posts slimslob's Avatar
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by lilysdad View Post
    Alright - it's nice having USB back again finally.

    Replaced the black toner pump and it's doing it less now, but still happening. This was a used black toner pump off the other machine.

    Question - can I pull a toner pump from another call on the other machine and blow it out with compressed air and swap in as black or will that F it up? Don't wanna throw another $100 at this thing... lol
    The PCDU is the drum unit and development unit connected together. After removing the PCDU from the machine, you have to remove the front cover and a retaining clip and bushing from the back to separate the two units.


  3. #33
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    The clicking noise has returned again and I keep getting repeated, false toner empty notifications on black. Pulled another toner pump and replaced it with another used one. Got a bit better, but still keeps happening repeatedly.

    It sounds like a gear or something on the back of the machine is trying to engage and struggling. What else can I do? Any direction is really appreciated!!


  4. #34
    Service Manager 5,000+ Posts slimslob's Avatar
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by lilysdad View Post
    The clicking noise has returned again and I keep getting repeated, false toner empty notifications on black. Pulled another toner pump and replaced it with another used one. Got a bit better, but still keeps happening repeatedly.

    It sounds like a gear or something on the back of the machine is trying to engage and struggling. What else can I do? Any direction is really appreciated!!
    Buy a NEW toner pump with tubing. With the clicking, by now you might also replace the gear that drives that toner pump.


  5. #35
    Senior Tech 250+ Posts
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by copier tech View Post
    As you got the machine dirt cheap I would spend a bit more on the machine & call out a Ricoh tech to give the machine a good service & clean a good tech will also update the firmware, even show you the basics to maintain it yourself in the future.
    This would be money well spent!
    I under scribe this reply very much.


  6. #36
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by Mark Bbb View Post
    I under scribe this reply very much.
    Good feedback - thank you - I'll post looking for one today!


  7. #37
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Thank you - will purchase a new one today! Does anyone have a PN# for the toner pump gear(s)?

    Quote Originally Posted by slimslob View Post
    Buy a NEW toner pump with tubing. With the clicking, by now you might also replace the gear that drives that toner pump.



  8. #38
    Field Supervisor 500+ Posts
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by lilysdad View Post
    Thank you - will purchase a new one today! Does anyone have a PN# for the toner pump gear(s)?
    Genuine Ricoh BLACK Toner Pump B223-3255 B2233255 B223-3211 B2233211 C4500 C3500



    Kyo = Cut, Cera = Ceramic
    Kyocera = Ceramic Knife
    Ricoh = Lemon
    CUT THE LEMON WITH A KNIFE!!!

  9. #39
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Thanks! I actually just scooped one up on eBay for $45 brand new B2233255 BLACK TONER PUMP | eBay


  10. #40
    Field Supervisor 500+ Posts Phil B.'s Avatar
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    Re: Ricoh C3500 - total newbie with dumb questions ;)

    Quote Originally Posted by lilysdad View Post
    Thanks for responding! Where do I find the PM (preventative maintenance?) counters? SMC - SP5990-004

    No clue what any of this means:

    Printer Language: RPCS [3.3.25.1.2], PCL 5c [1.13], PCL XL [1.13]

    Also - is it really that bad to use 3rd party toner? I just ordered some the other day...
    having been a tech for a Ricoh dealer.. I would stay away from 3rd party toners... esp ones from china.. cheep crap.


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